1. Information We Collect

1.1 Personal Information

We may collect personal information that you provide to us directly, including but not limited to:

• Name
• Contact information (email address, phone number, address)
• Payment details
• Medical and dietary information (if necessary for your safety during tours)

1.2 Non-Personal Information

We may collect non-personal information about you when you interact with our website. This may include:

• IP address
• Browser type and version
• Pages visited
• Time and date of visit

2. How We Use Your Information

We may use the information we collect for the following purposes:

• To process and manage your bookings and reservations
• To communicate with you regarding your bookings and provide customer support
• To send you promotional materials, newsletters, and other information
• To improve our website, services, and customer experience
• To comply with legal obligations and protect our rights

3. Sharing Your Information

We do not sell, trade, or rent your personal information to others. We may share your information with third parties only in the following circumstances:

• With service providers who assist us in operating our business and providing services to you (e.g., payment processors, accommodation providers)
• When required by law or in response to legal processes
• To protect our rights, property, and safety, and those of our clients or others

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Cookies

Our website may use cookies to enhance your browsing experience. Cookies are small files placed on your device that help us understand how you use our website and enable certain features. You can set your browser to refuse cookies or alert you when cookies are being sent. However, some parts of our website may not function properly without cookies.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these websites. We encourage you to read the privacy policies of any third-party websites you visit.

7. Your Rights

You have the right to:

• Access and review the personal information we hold about you
• Request corrections to any inaccurate or incomplete information
• Request the deletion of your personal information, subject to legal and contractual restrictions
• Withdraw your consent to the processing of your personal information, where applicable

To exercise these rights, please contact us using the information provided below.

8. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any significant changes by posting the new policy on our website. Your continued use of our services after any changes indicates your acceptance of the updated policy.