Terms and Conditions
Welcome to Mountain Discovery and Adventure. By booking any tours, activities, or services with us, you agree to abide by the following terms and conditions. Please read them carefully.
1. Booking and Payment
- All bookings are subject to availability.
- A deposit of [specified amount or percentage] is required to confirm your booking. Full payment must be made [specified time] before the departure date.
- Payments can be made via [specify payment methods].
2. Cancellation and Refund Policy
- Cancellations must be made in writing and are subject to the following charges:
- [Specify percentage] refund if canceled [number] days or more before the departure date.
- [Specify percentage] refund if canceled [number] days or less before the departure date.
- No refund for cancellations made [number] days or less before the departure date.
- The Company reserves the right to cancel any tour due to insufficient bookings or unforeseen circumstances. In such cases, a full refund will be provided.
3. Changes to Bookings
- Any changes to bookings must be requested in writing. Changes are subject to availability and may incur additional charges.
4. Health and Safety
- Clients must inform the Company of any medical conditions or dietary requirements at the time of booking.
- Clients are responsible for ensuring they are physically fit to participate in the activities.
- The Company reserves the right to refuse participation to any client deemed unfit or posing a risk to themselves or others.
5. Liability
- The Company will take all reasonable precautions to ensure the safety of clients. However, clients participate at their own risk.
- The Company is not liable for any injury, loss, damage, or delay beyond its control, including but not limited to natural disasters, accidents, and acts of terrorism.
6. Travel Insurance
- It is mandatory for all clients to have valid travel insurance covering medical expenses, emergency evacuation, trip cancellation, and personal liability.
7. Personal Belongings
- Clients are responsible for the safety of their personal belongings. The Company is not liable for any loss or damage to personal items.
8. Conduct
- Clients are expected to behave in a manner that is respectful to the environment, local communities, and other participants.
- The Company reserves the right to remove any client from a tour if their behavior is deemed inappropriate or disruptive.
9. Complaints
- Any complaints must be reported to the Company as soon as possible to allow for timely resolution. Complaints received after the tour has ended may not be considered.
10. Governing Law
- These terms and conditions are governed by the laws of [specify jurisdiction]. Any disputes arising from these terms and conditions will be subject to the exclusive jurisdiction of the courts of [specify jurisdiction].
11. Changes to Terms and Conditions
- The Company reserves the right to update or modify these terms and conditions at any time without prior notice. Clients are encouraged to review these terms and conditions periodically.
By booking a tour with Mountain Discovery and Adventure, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.